Capital Region World Trade Center Calendar of Events

September 2003 Event

International Communications
Closing the deal. How cultural respect affects your bottom line.

Date:	Wednesday, September 10, 2003
Time:	7:30 a.m. Registration & Continental Breakfast 8:00 a.m. Presentations 9:30 a.m. Q & A
Place:	Schenectady County Community College Stockade Building Room 101. 78 Washington Avenue, Schenectady, NY {driving directions}
Cost:	CRWTC/GBN Members - $15 Non-Members - $25 {Early Bird Discount of $5 if payment is postmarked by Friday, September 5, 2003.}

Event Overview:

Positive and effective communications will enhance any business but is vital for victory in the global marketplace. Avoiding cultural blunders can make the difference between success and failure. Communications expert Mary Scanlan and international commerce expert Shane Williams-Ness will detail how to communicate with clarity and respect.

Participants will:

Take part in a discussion examining actual international business negotiations and why some succeeded and others failed.
Receive a list of recommended reading and resources for international business and multi-cultural project coordination.

Speakers:

Ms. Mary Scanlan, President - Scanlan Communications Group
Ms. Shane Williams-Ness, Strategic Consulting and Management Expert

Registration: Complete our On-Line Reservation Form.

Registration Deadline: Tuesday, September 9, 2003, 24-hour Cancellation Policy, no-shows will be billed.

For more information:
Email: Trevor Bogan, Events Coordinator
Phone: 518-381-1444
Fax: 518-346-7511

Global Business Network

Capital Region World Trade Center • 78 Washington Avenue, Schenectady, New York 12305 USA
518.381.1484 • Fax 518.346.7511 • E-mail crwtc@gw.sunysccc.edu
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